Netfirms退款了 [复制链接]
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dakai · 发表于 2012-11-20 10:17:12

本帖最后由 dakai 于 2012-11-20 10:22 编辑

事情见前几天我的帖子：http://www.hostloc.com/thread-162302-1-1.html

简单说，本月11日左右收到邮件提示我，16日要给我在netfirms的空间续费，59.4$
立即在netfirms的控制面板里取消auto renewal

谁知在paypal里有预授权付款，因此到了16日，仍是扣款了

当时气得我啊--netfirms你只要出了帐单，客户到时就一定得付款？
甚至想去paypal发起争议
但考虑这样做有些不太好，想先与netfirms沟通一下吧

发TK与netfirms沟通，2天后同意退款了[ol]

Subject:

Paid for Non-autorenew service?

Customer Quote:

Hello,

My hosting set to NOT auto-renew a few days ago,and just now it was paid.

Is there some mistakes?

Would you refund my money? [/ol]复制代码[ol]

Hello,

Thank you for contacting Support.

We apologize for any inconvenience this may have caused you. Our records show that you have scheduled the account 'xxxxxx' for cancellation on November 30, 2013. Therefore, the account 'xxxxxx' renewed automatically on November 16, 2012.

If you wish to cancel the account 'freeask' immediately and receive refund, get back to us with the confirmation.

Thank you! [/ol]复制代码[ol]

Hello,

Thank you for your reply.

Per your request, I have scheduled the account 'xxxxxxx' for cancellation on November 20, 2012. On the scheduled date, the account will be cancelled and refund will be issued.

Thank you!

======================

HI,xxxxxxxx

Thank you for your reply.

I confirm thant I wanna cancel the account 'xxxxxxx' immediately and receive refund.

Please help me do it.

Great thanks!

xxxxxxxxxxxxx---A faithful customer[/ol]复制代码

mark77 · 发表于 2012-11-20 10:18:18

英语很好啊

爱卡 · 发表于 2012-11-20 10:19:03

不会鸟语言来自: iPhone客户端

东方星雨 · 发表于 2012-11-20 10:23:59

这就告诉我们，除了关掉auto renewal，一定要小心PP的授权啊

佳信科技 · 发表于 2012-11-20 10:24:57

贵在沟通

恋花 · 发表于 2012-11-20 10:24:59

英语不错,下次拿来当模板

whhuazi · 发表于 2012-11-20 10:29:39

退了就好

真内存 · 发表于 2012-11-20 10:39:55

不会鸟语哎不会是谷歌翻译的吧哈哈

新手学习im286 · 发表于 2012-11-20 10:48:33

我的账户都退款两次了每次都给我退款了

恢复自我 · 发表于 2012-11-20 10:56:59

好一个模板

Netfirms退款了 [复制链接] 查看:104 | 回复:10

Netfirms退款了 [复制链接]
查看:104 | 回复:10